The California legislature may soon be considering SB750, a bill that would allow some automobile manufacturers to refuse to provide key codes to locksmiths. Current law requires that locksmiths have access to such key codes in order to provide services to customers who lose keys, get locked out of vehicles, or are stranded and unable to obtain the services of a dealer.
Former CLA President John Brueggeman is working with other industry groups to educate lawmakers about the implications of this bill. He is particularly interested in getting stories of customers who were inconvenienced by their inability to obtain BMW keys in a timely manner from BMW dealerships. If you know of such stories or have customers who have experiences with lost keys who were unable to use the services of a locksmith due to the dealership’s refusal to release key codes, get in touch with John at Foothill Lock, Safe & Security Services, 267 Palo Verde Street, Greenfield, CA 93927, fax 866-899-3966.
The California Locksmiths Association supports all locksmiths in the state being able to obtain key codes from all automotive manufacturers in order to serve their customers.
From John Brueggeman:
For anyone who has information to share about their own experiences or customers’ experiences or lack thereof, with regard to the “German made” type of vehicles and getting key code / immobilizer codes, you can fax them to John Brueggeman, at 866-899-3966. The more specifics that you can share will be greatly appreciated and will better illustrate the frustration that locksmiths encounter when trying to service the consumer / customer’s requests.
The California legislators are actually believing that consumers and the driving public are very agreeable “and have never complained” about getting replacement “emergency” or “lost keys” in “one business day.”
I am looking for specific details from locksmiths or customers / consumers who believe that having a choice of where, how, and how long to get a replacement key is a part of owning a vehicle and peace of mind for them and / or their family or loved ones. Time is of the essence for collecting this information and presenting it to the legislators.
Thank you in advance for your help and time in this very important matter.
